Home
Solutions
Request Help
Solution home
General Questions
Rocksolid
4
What is the ROC Token?
What is Rocksolid?
How to get ROC Token to my eWallet?
Whom to contact if I have a question to Rocksolid?
Simplex Integration
9
What is Simplex?
Does eCredits have access to my Credit Card information?
What payment methods does Simplex allow?
How much time should the ECS take to arrive at my address?
Why do I have to do show my Passport/ID?
View all 9
Ambassador Compensation
3
Do Ambassadors get compensated?
What are the Ambassador compensations?
Why did I not receive my finder’s fee?
New Fiats
5
What fiat currencies does eCredits support?
Where can I change my preferred fiat?
Does my fiat selection influence all my devices?
Can I pay with these new fiats for subscriptions?
Does Instant Trade work with all fiat currencies?
Social Login
5
Can I Sign up directly via my social login?
What social logins are available eCredits?
Does eCredits know about my Apple, Google or Microsoft password when I sign up with socials?
How do I know my password if I signed up with socials?
Why is my Apple email strange?
Voting
1
How to Vote
The People's SCE Membership
24
What is The People´s SCE, and where can I find more info?
What is a cooperative membership?
How can I apply?
What are the rights of The People's SCE members?
What duties are expected of The People's SCE members?
View all 24
eVault
15
I have a Gold/Platinum subscription but why can’t I eVault with the premium rewards?
How many times can I eVault?
What is the default eVault reward?
Can merchants use the eVault?
Where are my eVaulted funds?
View all 15
Gold & Platinum Subscriptions
10
Can anyone subscribe to Gold and Platinum?
Why can’t I see any of the Gold/Platinum advantages?
Can I give my membership voucher to other people?
Can I give my merchant voucher to other people?
Can I get my money back?
View all 10
Ethereum Integration
11
Can I send ETH from any wallet or exchange directly to my eWallet App?
Can I use ETH for payment instead of ECS with eCredits Merchants?
Can I convert ETH to ECS, and vice versa, in the eWallet App?
Can I withdraw ETH to any exchange or wallet?
What must I do to deposit ETH into my eWallet App?
View all 11
Webshop
9
What isare the eCredits plugins for webshops?
What do I need to use the eCredits Webshop Plugin?
How can I configure eCredits Webshop Plugin?
What is a webhook and why do I need to set it up?
Can I use the same configuration for multiple webshops?
View all 9
Quick Trade
13
What is QuickTrade?
Can I use Quick Trade without a third-party exchange account?
How can I see the amount of assets that I have on my third-party exchange account?
How can I initiate a Quick Trade?
What is a market order?
View all 13
General
12
Can I exchange the eCredits back to euros?
In which countries is the eCredits available?
How many profiles and wallet can I have within eCredits?
Can I send eCredits to other person or to a company?
Can I trade eCredits on a public cryptocurrency exchange?
View all 12
The Natural Gem
5
What is the Habsburg Gemstone token (GEM)?
How to buy GEM?
Does the GEM token come from The People’s SCE?
How to see the GEM token in the eCredits Wallet?
GEM tokens did not arrive at my eCredits Wallet, why?
Swipelux
9
Why do I need to go through a KYC process to buy ECS?
What can I buy with Swipelux?
Can I get my money back?
How long does the process of buying ECS take?
What is the cost associated?
View all 9
