Why do I need to go through a KYC process to buy ECS?
According to EU regulations, every transaction between fiat and crypto must be verified, e.g. for anti-money laundering purposes, therefore, a KYC (know you...
Tue, 19 Dec, 2023 at 2:18 PM
What can I buy with Swipelux?
Via Swipelux you can buy ECS with EUR via the eCredits Wallet App and Portal. 
Tue, 19 Dec, 2023 at 2:19 PM
Can I get my money back?
No, you cannot sell ECS via these third-party providers, you are only able to buy. However, the user may use Blocktrade (or any other Exchange where ECS is ...
Tue, 19 Dec, 2023 at 2:19 PM
How long does the process of buying ECS take?
If the user is authenticated (meaning, did the KYC process once), then it takes around 2 minutes. If not, it takes around 10 minutes. 
Tue, 19 Dec, 2023 at 2:20 PM
What is the cost associated?
The fee charged by the provider may fluctuate but it is always presented to the user before the purchase is completed. 
Tue, 19 Dec, 2023 at 2:20 PM
Can I buy ECS from any country?
No, this functionality is restricted to the eCredits supported countries. You can find the list of supported countries here: https://ecredits.com/en/countri...
Tue, 19 Dec, 2023 at 2:20 PM
Is there a minimum amount associated with Swipelux?
Yes, but it fluctuates from time to time. Expect a minimum around 20€. 
Tue, 19 Dec, 2023 at 2:20 PM
Does eCredits have access to the users Debit Card information given to Swipelux?
No, only the third-party provider has access to that information. 
Tue, 19 Dec, 2023 at 2:21 PM
Can I trust Swipelux?
All our partnerships are regulated and audited companies.
Tue, 19 Dec, 2023 at 2:21 PM