Seed Phrase reset can only be requested if a user is logged in to the eWallet on a mobile phone that does not have the related seed phrase stored on the dev...

If you forgot your password, tap on "Forgot Password?" on the eCredits login screen of the eWallet App.  After you have entered your e-mail addre...

In the case you have lost or damaged your smartphone, where the eWallet App was installed, your funds are not on your device, they are "in the blockcha...

If you forgot your password to log in, please follow the “forgot password” procedure on the web portal/login screen accordingly. If you lost access to your...

The People's SCE does not have access to or store user’s private information including: passwords, private keys (Seed Phrase), recovery phrases, pass ph...

Using blockchain technology protects eCredits against tamper or manipulation by third parties.  Any change in the amount of eCredits is the result of signe...

The eCredits is launched by an SCE or Societas Cooperative Europaea.  This organizational form allows building a Decentralized Autonomous Organization in w...

We treat all user data in accordance with the requirements of the General Data Protection Regulation (GDPR). The eCredits user data is not passed on to thir...

eCredits does not track or collect private data, as it is a decentralized network. Furthermore, no data which could be shared about the shopping behavior is...

The eCredits blockchain is launched as a new network on a decentralized public blockchain.  It uses a Proof-of-Authority consensus mechanism.