ATTENTION: Before uninstalling the App, be sure your Seed Phrase* is recorded and stored securely.  


*Your Seed Phrase is an extended password of 12 secret words in a specific order.  


Losing, forgetting or otherwise not accessing your Seed Phrase will cause the loss of all your funds if you uninstall the eWallet App.  


To successfully re-install the eWallet App, please:  


1. Uninstall the app from your device 

    Be sure to also clean your cache  

    (Your device may ask you to clean leftover files from the deleted app, confirm this request) 


2. Download the eCredits App again from the App Store or Google Play 


3. Open the app on your device  

    (Your device may ask you to give “Permissions”. Confirm this request) 


4. You will reach the log-in Page. Please enter your e-mail and your password  


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5. Please choose the profile you want to import (private or business) 


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6. Set your PIN
 

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7. Confirm your PIN 


    Don’t forget your PIN! Store it in a safe place. 


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8. Import your Private Key (Scan QR code or use your Seed Phrase)


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Note: use ‘enter’ instead of ‘insert’ [above] 


A)    Choose “Scan QR-Code" to import your Private Key  via QR-Code. Use the screen to picture your QR-Code 


B)     Chose Import Seed phrase” to enter your personal back up code (12 words in a specific order)  


Enter the correct words, confirming each word with the space button. If the entered word displays in blue, it was correct. If the entered word displays  red, it is  incorrect, and you must change it. (To do this, tap the red word and try again.) 


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9. Click “Done” and you’re all set!


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